|
COMPLAINT : When Madam Chen bought her house in Wang Garden ,
she was hoping for a quiet life. She wanted to relax and just
___1___ her home and
neighborhood. There was a pond in front of her house. The pond
was filled with beautiful fish. For a while ___2___
seemed perfect. Then one day, the pond, which was actually an
oxidation pond, turned from a thing of beauty into a hellish
pit. Madam Chen said the first thing that happened was that she
saw fish ___3___ in the
pond. Soon the dead fish started to smell terribly.
After some time, she saw some men from HighBuild the
developer of the housing estate, removing the dead fish. She
asked ___4___ what had
killed the fish and they told her the fish had died ___5___
an electrical trip a few days ago.
However, Madam Chen complained that the men did not take out
all the dead fish and the smell became ___6___.
She said she tried calling HighBuild but there did not seem to
be anyone who could do anything about her complaint.
ACTION : A spokesman for HighBuild said, "We realize that
there is ___7___ problem
here. we are looking into the best possible way to solve it. The
problem started early this year when there was a break ___8___
the electrical supply during a public holiday. There was no one
to work the oxygen pump then. As a result, many of the fish in
the pond died because of ___9___
of oxygen. we cannot say exactly ___10___
we can solve the problem, but we will do so as soon as we decide
on the best thing to do." |
